Our CNA Premium Membership comes with a Pass Guarantee. If you properly use the study materials on CNA.plus  (namely, pass all the practice tests), we promise you a passing grade on your official CNA exam or we'll refund your money. 

Important: Please note that it's not an unconditional money back guarantee, but a Pass Guarantee. This means that it's only applicable if you fail the multiple-choice portion of your official exam after passing all our practice tests. 

Terms and Conditions

  • You must have passed all the practice tests at least once and not earlier than 30 days before your exam date.

  • You must send us a copy of your failed theory test results.

To claim
Just send us an email with your full name (must match the name and email address
used for your purchase at CNA.plus) and the scan of your official result.

What happens next
We'll check your account to make sure you've successfully completed all practice tests. Once that is confirmed, we'll issue a full refund (you'll receive a separate email confirmation).

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