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Getting Started with Premium
Getting Started with Premium
Just upgraded to Premium? Read this.
25 articles in this collection
Written by
Andrei Zakhareuski
How does the Pass Guarantee work?
Learn how our Pass Guarantee protects you if you fail at the official CNA exam.
Written by
Andrei Zakhareuski
Updated over a week ago
What's the best strategy to help me prepare for my official exam?
Written by
Andrei Zakhareuski
Updated over a week ago
Refund Policy
Written by
Andrei Zakhareuski
Updated over a week ago
Does My Premium Membership Ever Expire?
Do I need to renew it every month for it to stay active?
Written by
Andrei Zakhareuski
Updated over a week ago
Cheat Sheets Disclaimer
Written by
Andrei Zakhareuski
Updated over a week ago
Features
Pass Probability
Written by
Andrei Zakhareuski
Updated over a week ago
Smart Challenge Bank
Written by
Andrei Zakhareuski
Updated over a week ago
Question Skipping
Written by
Andrei Zakhareuski
Updated over a week ago
Night Mode
Written by
Andrei Zakhareuski
Updated over a week ago
Answer Popularity
Written by
Andrei Zakhareuski
Updated over a week ago
Frequently Asked Questions
How do I enable/disable auto-renewal?
Applicable to CNA Premium Monthly plan only
Written by
Andrei Zakhareuski
Updated over a week ago
Can I share my Premium account with anybody?
Written by
Andrei Zakhareuski
Updated over a week ago
I cannot login to my Premium account. What should I do?
Written by
Andrei Zakhareuski
Updated over a week ago
I've just upgraded to Premium, but some of the tests are still locked!
Can't access some of the Premium tests? Read this.
Written by
Andrei Zakhareuski
Updated over a week ago
I answered a test question incorrectly, but the number of questions in my Challenge Bank did not increase. Why?
Written by
Andrei Zakhareuski
Updated over a week ago
I have a technical issue with reading or printing the PDF e-books
Written by
Andrei Zakhareuski
Updated over a week ago
I entered the wrong e-mail address when I signed up for Premium.
How can I change it?
Written by
Andrei Zakhareuski
Updated over a week ago
Will these exact questions be on my actual CNA test?
Written by
Andrei Zakhareuski
Updated over a week ago
How do I print the cheat sheets?
For the plans that allow access to printable cheat sheets
Written by
Andrei Zakhareuski
Updated over a week ago
Do you provide paper copies of the Cheat Sheets?
Written by
Andrei Zakhareuski
Updated over a week ago
How do I download the Cheat Sheets?
Written by
Andrei Zakhareuski
Updated over a week ago
The PDF doesn't fit the page when I print it, what can I do?
Written by
Andrei Zakhareuski
Updated over a week ago
I have upgraded to Premium, but I don't see the Premium-only tests.
Where can I find them?
Written by
Andrei Zakhareuski
Updated over a week ago
How do I pause and resume a test?
Written by
Andrei Zakhareuski
Updated over a week ago
Can I use my Premium account on another computer or smartphone?
Written by
Andrei Zakhareuski
Updated over a week ago